FAQs

  • What methods of payment do you accept? We accept all major credit & debit cards. We also accept payment through PayPal.
  • What if I need to modify my order? If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.
  • How do I cancel my order? Orders cannot be cancelled once they have been placed.
  • Do you provide tracking information? Yes, we will send you a tracking number via email once your order ships. If you haven’t received tracking info within 5 days, then please contact us.
  • I ordered multiple items but only received one. Where is the rest of my order? We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.